Question 1

How Do I Download Files?

Accepted Answer

To download files, simply have the file you wish to download open in your WEBGAP browser. Click the down arrow button at the lower-right hand side of the page that reads "File Download Scan" when hovered over, and your file is safely downloaded to your machine.

Question 2

How Do I Open A New Tab?

Accepted Answer

New tabs open automatically on links that specify a new tab when clicked. You can also hold down the shift key when clicking on a link, duplicate the browser tab by right-clicking the desired tab then select Duplicate, or open as many WEBGAP browser windows as you need.

Question 3

What Is The Starter Subscription?

Accepted Answer

WEBGAP's starter subscription is WEBGAP Go. For $5/month, a user can use remote browser isolation through our WEBGAP Go platform. WEBGAP Go does give the user access to a multi-tenet public cloud, ticket support for questions, and a monthly subscription model. For more questions, email us at info@webgap.io.

Question 4

How Do I Log Into WEBGAP?

Accepted Answer

To log in to WEBGAP Go, simply head over to our login page at WEBGAP.me and login in using your username and password. Full screen the page using the icon in the bottom right hand corner and start browsing!

If you are a WEBGAP Pro or WEBGAP Whoah user, please talk to your administrator about your login.

Question 5

How Do I Upgrade My Subscription Of WEBGAP?

Accepted Answer

If you're looking to upgrade your current WEBGAP subscription, schedule a call today with our team. We can walk you through your use case and how WEBGAP can best fit your needs.

Question 6

How Do I Get Started?

Accepted Answer

To get started with WEBGAP Go, simply go to the homepage at webgap.io and click "Sign Up" anywhere on the site. When you sign up, you'll enter your user and credit card information. When you're done, you'll receive an email from a team member with your login and user ID.

If you're someone looking for our WEBGAP Woah (host your own cloud and use WEBGAP Tech) or WEBGAP Pro (Customizable for big businesses/enterprise customers), get in touch today to schedule a meeting with our staff about your use case and how WEBGAP can best help you.

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